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  • Frequently Asked Questions

    How do I contact you ?Is it in stock and how long does it take to deliver ?Is your on line shopping site safe?How do I order ?How do I order couture made to order shoes and Bridal shoes?Where do you ship?How much does it cost to send my order?What is your returns or cancellation policy and how do I return my order?How do I return a faulty item?

    Q: How do I contact you ?

    A: If you wish to enquire about an order or just have a question then please e mail us at info@tdhcouture.com

    Please quote any reference number you have been given. If you would rather we called you back then please include your telephone number and we will as soon as possible.

    Our studio number only deals with couture made to order shoes and they cannot answer any questions you may have concerning purchases from our on line store.